Return Policy
We want you to love what you ordered. If something is not right, let us know.
We will gladly accept returns for refunds or exchanges of any unwashed, unworn, unused, or defective merchandise within 15 days from date of purchase if accompanied by the original packing slip. The original method of payment will be credited with a refund in the amount equal to that paid for the returned merchandise.
For those wishing to exchange an item we will gladly apply the amount paid for the returned merchandise to a new Fantoo product. Purchase must be made within one year of the issue date of the credit and include the credit number in order for us to complete the transaction.
Follow the directions on the packing slip to return merchandise for refund or credit. If you would like other items you may place another order through the web site or specify what items you would like in the “New Merchandise” area on the packing slip. Pack all items in a secure carton or other suitable packaging and enclose the packing slip.
Send the item/s back to us at the address below using any traceable method. Be sure your package is insured and prepaid. Once we receive your package, we will promptly exchange, credit or refund as applicable.
Our return address is:
Fantoo, Inc.
66 Witherspoon Street, PMB 309
Princeton, NJ 08542
ATTN: Returns Department
You must include the original packing slip with your return in order for us to process the return and issue you a credit.
Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns.
